Portsmouth, VA Treasurer’s Office Goes from Cost Center to Revenue Center

Back to Resources Portsmouth, VA Treasurer’s Office Goes from Cost Center to Revenue Center “We wanted to make it into a revenue center, not just a cost center. OPEX® has been a tremendous help with that.” Paige Cherry, Treasurer, City of Portsmouth, VA Contents Read Later? Download PDF The Background The Treasurer’s Office of the […]

Taking the Right Steps to Digital Mailroom Success

Back to Resources Taking the Right Steps to Digital Mailroom Success 45 min read 60-Second Summary This Whitepaper is about the strategic steps businesses should take for the successful implementation of a digital mailroom. A digital mailroom is presented as a solution that digitizes incoming mail, turning paper documents into digital form, facilitating better management […]

Improving Payment Processing at Image Remit® a Division of Cash Management Solutions®

Back to Resources Improving Payment Processing at Image Remit® a Division of Cash Management Solutions® One-Touch Scanning through the Falcon® scanner and CertainScan® software enhanced image quality, improved quality of service, and increased efficiency in internal operations Contents Read Later? Download PDF The Background Cash Management Solutions® (CMS) has been providing powerful and innovative lockbox […]

The Manatee County Tax Collector’s Office Sails Through Surge of Mailed-In Checks

Back to Resources The Manatee County Tax Collector’s Office Sails Through Surge of Mailed-In Checks “Switching to scanners with full beds to handle various document size and point and click software is what truly created the greatest payback.” Marie Inotai, Director, Operations Department, Manatee County Tax Collector’s Office Contents Read Later? Download PDF The Background […]

Taking on Wisconsin Department of Transportation DMV’s Digital Transformation

Back to Resources Taking on Wisconsin Department of Transportation DMV’s Digital Transformation OPEX® scanners creatively solve the burgeoning document processing needs within the Department of Transportation Contents Read Later? Download PDF The Background The State of Wisconsin’s Department of Transportation is responsible for planning, building, and maintaining Wisconsin’s highways and interstates and works with local, […]

Gardens Alive! Streamlines Their Mail-In Order Handling Process

Back to Resources Gardens Alive! Streamlines Their Mail-In Order Handling Process “The solution from CPT and OPEX allows us to save nearly $500k annually in printing and postage costs due to our ability to co-mail our catalogs.” Ellen Pullman, Brand Marketing Specialist, Gardens Alive! Contents Read Later? Download PDF The Background Originally founded in 1984 […]

Georgia Department of Revenue Accelerates Processing Times By Automating The Open, Prep, And Scan Process

Back to Resources Georgia Department of Revenue Accelerates Processing Times By Automating The Open, Prep, And Scan Process “Use of technology to improve a process is a good thing and our employees see a positive impact.” Darcy Pyle, Director of Taxpayer Services Division at Georgia Department of Revenue Contents Read Later? Download Insight The Background […]

Critical Efficiency Improvements in Document Management

Back to Resources Critical Efficiency Improvements in Document Management “We eliminated receiving and prepping steps altogether. We also got much more robust reporting with OPEX® and OnBase®. We are now able to measure productivity and throughput for our resources, and we can detect any piece of mail in the system at any point in time.” […]

Connecting Employees and Their Mail No Matter Where They Are

Back to Resources Connecting Employees and Their Mail No Matter Where They Are OPEX® Falcon® STS™ solution digitizes the mailroom for leading global oil company Contents Read Later? Download PDF The Background Moving towards an agile workplace, a leading global oil company required that mail be made available to employees working remotely, as well as […]

Claims Processing System No Longer Feels Like a Painful Root Canal

Back to Resources Claims Processing System No Longer Feels Like a Painful Root Canal Dentegra Dental eliminated manual sorting and filing and improved claims adjudication by implementing an intelligent scanning solution from OPEX® & Mavro Imaging Contents Read Later? Download PDF The Background   Dentegra Group, Inc., part of the Delta Dental Network, one of […]