Modernizing Reverse Logistics

OPEX understands the complexities and challenges of reverse logistics. We transform how businesses handle returns, providing cost-effective, efficient, and precise sorting capabilities. Embrace the future of return logistics with OPEX, where cutting-edge technology meets unparalleled expertise. Discover how our solutions can elevate reverse logistics, ensuring customer satisfaction and operational excellence.

How to Deal with a Complex Return Process

Sure Sort and Sure Sort X automated sorting systems streamline returns sorting, reducing manual intervention and errors. Returned items are quickly sorted into bins on the system, which can be assigned to locations within a warehouse or to a returns processing center for put away. This simplification reduces the complexity of the returns process, allowing for a smoother and more efficient operation. These systems can operate offline and sort SKU items to be automatically replenished without additional integrations and infrastructure.

Refunds and Exchanges are Delayed

Sure Sort and Sure Sort X enable businesses to quickly assess and process refunds and exchanges by expediting returns processing with fast and versatile sorting capabilities. This rapid handling directly translates to enhanced customer satisfaction due to quicker service.

Lack of Warehouse Space

Sure Sort and Sure Sort X’s compact and dense design maximizes the use of warehouse space. These systems’ ability to handle high volumes of items in a relatively small footprint helps businesses manage returns more effectively within existing space constraints. Sure Sort and Sure Sort X are scalable and able to adjust to future changes in demand with additional expansion modules and iBOTs. OPEX also offers dense automated storage and retrieval (AS/RS) systems, which can be used to put away and store returns with high SKU density.

Not Enough Labor

Sure Sort and Sure Sort X significantly reduce the need for manual labor in the sorting process. These systems automatically sort items quickly into assigned sort locations, removing the need for manual put walls to organize returned inventory. This means fewer staff are needed to handle and sort returns, saving labor costs and reducing human error.

Discover OPEX’s Range of Systems for Reverse Logistics

OPEX Sure Sort System

“The Perfect Pick HD system has been received well by our employees. They are excited about the system and see the advantages it provides.”

Rodney Bartley

CEO, NPFulfilment


Unlock Operational Efficiency with OPEX

OPEX is powering the future of automation. Contact us to learn more about how our vertically integrated automated solutions can help take your business to new heights.

Download the AnPost Case Study PDF

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