Why Your Business Needs an Automated Sorting System

15 min read

60-Second Summary

Automated sorting systems are transforming warehouse operations by replacing repetitive, error-prone manual processes with fast, accurate, and scalable technology. By using robotics, sensors, and smart software, these systems streamline order fulfillment, reverse logistics, and inventory management—boosting efficiency, accuracy, and safety while reducing labor costs and dependency. If your business is overwhelmed by high order volumes, frequent shipments, or large inventories, automation may be the key to staying competitive. Proven by success stories from companies like NPFulfilment, Kookaburra, and Rocky Mountain ATV, automated solutions like OPEX® Sure Sort® can cut labor by over 60% and drastically increase output. As e-commerce demands grow, automation is no longer optional—it’s the future of smart warehousing.

Using technology such as robotics, sensors, and scanners, automated sorting systems automate repetitive but essential tasks in order fulfillment, inventory management, and other major warehousing workflows. By streamlining operations and reducing the need for manual labor, automated sorters can enhance your business’s scalability and efficiency, among many other benefits. 

Although manual sorting has been the standard for many years, it is prone to errors and delays. Automated sorting is the future of warehousing, with more companies adopting these systems to meet the market demands of the e-commerce boom.

Signs Your Business Can Benefit From Automated Sorting Systems

These signs may indicate that your business can benefit from these systems, making the investment worthwhile:

  • Business and inventory size: You’re running a large operation with an extensive inventory and are finding it challenging to keep track of items.
  • Shipment frequency: You ship orders frequently and want to fulfill orders more quickly and efficiently. 
  • Sorting processes: Your warehouse spends a lot of time sorting items, and the volume of orders overwhelms your operation and makes your workflows prone to errors.
  • Unloading capabilities: Your business receives inbound shipments and containers, and processing these requires excessive time and labor.

5 Reasons to Implement Automated Sorting Systems

Sortation is one of the most crucial functions in a warehouse. This process plays a key role in order fulfillment, influencing whether the correct products are picked, packed, and shipped. Here is a closer look at these technologies’ benefits and five reasons to automate your sorting processes.

1. Enhanced Operational Efficiency

As manual sorting can often be time-consuming and labor-intensive, one of the main benefits of implementing an automated sorting system is that it can significantly increase your operation’s efficiency.

Automation can simplify complex sortation processes via technologies such as pack- or pick-to-light systems and robotics. Additionally, automated sorters can handle much larger order volumes at a rapid rate without the need to adjust your workforce, helping you reduce order cycle times and achieve a higher throughput. With almost half of global consumers wanting faster delivery, shorter cycle times will likely increase customer satisfaction.

Along with using sorting systems for fulfillment, these technologies can optimize reverse logistics by allowing you to manage returns more efficiently and quickly process refunds. These systems can sort returned items into assigned locations, eliminating the need for manual put walls. Automated sortation can also expand your operation’s unloading capacity. These machines can organize inventory before preparing items for further processing and streamline cross-docking by reducing storage time in warehousing.

Because these systems can operate 24/7, your operation will enjoy increased productivity. Workers will also have more time to focus on high-value activities that require a human element, such as customer service quality control.

2. Increased Accuracy

Besides being a lengthy process, manual sortation often has a high error rate. When performing repetitive tasks, disengaged or tired workers are prone to making mistakes, such as picking the incorrect item or misrouting a package. Beyond negatively impacting delivery times and frustrating customers, mis-shipments can be costly.

Automated sorters identify, categorize, and route items to their designated destinations, greatly reducing the risk of human error. By automating your business, you can fulfill and process orders more accurately. Shipping the correct items on time is essential for preserving customer trust, maintaining a positive reputation, and minimizing the expenses of returns or exchanges.

Properly sorting items can lead to further cost savings. Employees are less likely to lose or misplace items, leading to fewer inventory replacements and less time spent locating lost goods.

3. Improved Worker Safety

Sometimes, mistakes in the workplace can be more detrimental than an incorrect order or a delayed shipment — workers who are fatigued or distracted might injure themselves or others. Accidents become even more likely when order volumes increase in peak seasons, as employees may be exposed to physical and mental stress while trying to meet operational demands. 

Automated sorting systems reduce the need for manual labor and strenuous tasks such as handling heavy items. As a result, there is a lower risk of injury, allowing you to create a safer working environment for employees.

4. Reduced Labor Costs and Dependencies 

Your warehouse’s operations likely involve various monotonous tasks that must be performed multiple times each day. By implementing sortation systems to automate some of these duties, you can drastically reduce your business’s reliance on a human workforce, helping to minimize labor costs. As mentioned, employees’ time and energy can be reallocated to critical tasks. You may even notice increased employee retention and engagement as they take on more fulfilling work.

With the worldwide labor shortage and rising turnover rates, happier employees and reduced dependencies can help your business meet the demands of the fast-paced e-commerce market and offer a competitive edge. Additionally, the savings afforded by spending less on labor can make automation worth the upfront investment.

5. Enhanced Scalability and Future Growth

Meeting demand with manual sortation often translates to expanding your workforce. However, automated sorting systems provide the scalability required to seamlessly adapt to fluctuations in order volumes without needing extra resources or floor space. The ability to upscale is vital for business growth, especially during promotional periods and peak seasons. 

Most automated sorters can be configured to accommodate packages of different sizes, weights, and product types. As a result, these systems can also scale with your operation to meet its evolving needs.

Success Stories with OPEX®’s Automated Sorting Systems

OPEX understands that efficient sortation solutions allow businesses to stay competitive, offer quicker deliveries without sacrificing accuracy, and minimize operational expenses. Sure Sort® and Sure Sort® X are automated sorting systems that can streamline order fulfillment, reverse logistics, inventory replenishment, and cross-docking processes. 

Here are some of the results OPEX’s clients have achieved with Sure Sort: 

  • NPFulfilment: This client wanted a cutting-edge solution to optimize how items were sorted into each order. Before automating, NPFulfilment’s process involved 16 to 20 steps to pick and organize items and required eight employees to sort orders. After they integrated Sure Sort, the company only needed three employees for the same process. Most significantly, NPFulfilment could still meet its same-day shipping guarantee when orders increased from 12,000 to 40,000 during Black Friday without additional staff. 
  • Kookaburra: As one of Australia’s biggest wholesale education suppliers, this client needed 60 employees to meet the demand of peak reasons when students returned to school. Kookaburra’s picking and sorting workflows were entirely manual, and the team was limited in how many supply packs they could complete each day. To reduce the time needed for order fulfillment while requiring less labor, they installed Sure Sort. With this system, Kookaburra achieved a 65% reduction in labor while reaching a sorting rate of 2,400 items per hour.
  • Rocky Mountain ATV: This client provides original equipment manufacturer parts for dirt bikes, ATVs, and street bikes. To pick and sort these parts, 20-25 employees would manually perform these tasks. As Rocky Mountain ATV knew its process was labor-intensive and time-consuming, the company wanted to streamline things to deliver on the promise of same-day shipping while meeting demands. With Sure Sort, the team achieved a 45% decrease in the labor needed to process orders while reaching a 67% increase in the boxes packed each hour and a maximum sort rate of 2,400 items.

Implement an Automated Sorting System Today

With nearly 50 years of experience, OPEX is the warehouse automation partner for various Fortune 100 companies and many other businesses. Both Sure Sort and Sure Sort X are award-winning automated sortation systems with features such as configurable racks, pack-to-light systems, and iBOT® delivery vehicles to help you save time and money, meet fluctuating demands, and be equipped to scale.

In addition to providing next-generation automation technology to enhance your sorting processes, OPEX supports you with everything from installation and training to 24/7 technical assistance. To implement an automated sortation system for your business, contact us today.

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