DIGITAL MAILROOM: A STEP IN THE FUTURE OF A DIGITAL WORKPLACE

15 min read

60-Second Summary

The blog post delves into the concept of a Digital Mailroom, presenting it as a transformative step towards the future of a digital workplace. A digital mailroom is described as a hub where incoming physical and electronic communications are converted into digital format, enabling efficient distribution and management. This system not only supports the open-scan-distribute workflow but also aligns with the increasing demand for digital environments in businesses.

Is your business in need of a bigger digital transformation? Has the pandemic changed the way your business operates? Are you looking for ways to efficiently cut down on expenses?

The solution is investing in a digital mailroom that provides safety for employees, cuts down on processing costs, and minimizes labor.

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What is a Digital Mailroom?

A digital mailroom is an automated mailroom process that uses scanners and document imaging software to capture and deliver information from inbound mail in an efficient and secure manner. Any valuable incoming mail is scanned and delivered electronically to its destination, which could be an internal department or separate process.

Digital mailrooms typically replace the traditional mailroom format and provide support and flexibility to employees working remotely or frequently traveling.

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The Demand for a Digital Environment

In the past few decades, our world has transformed from a physical one to a digital one. Mail is no exception in this transformation into a digital environment. The COVID-19 pandemic accelerated the need for digital platforms to keep businesses and employees connected. From social distancing guidelines to employees in search of a remote or hybrid working model, businesses now, more than ever, need to adapt to a digital workplace that values its employees needs for flexibility.

These seemingly short-term changes in the workplace are here long-term and change how fast the future of a digital workplace will need to take place. There’s no longer a finish-line for when remote working will end and it has become a new standard for employees everywhere.

Mail and document processing are a vital part of any company, but the way you handle documents is a big opportunity for growth in your business’s transformation into an agile work environment. A digital mailroom enables employees to work remotely from anywhere or adopt a flexible hybrid schedule while being able to collaborate with those in the office. The digital mailroom also allows for data-processing without many interruptions, despite the constant changes in our environment since interactions and data can be easily tracked and monitored.

Taking the Right Steps to Digital Mailroom Success

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Long-Term Benefits and Return on Investment

Switching to a digital mailroom benefits any business across all industries. It’s a necessity for any business wanting to improve its efficiency, save on extra costs, or even prepare for future impacts on a business such as natural disasters, economy fluctuations, and events similar to the recent pandemic.

Implementing a digital mailroom strategy reduces the need for storage space, such as filing cabinets, and photocopying files while also providing operational benefits such as:

  • Support for remote and hybrid working
  • Adherence to compliance regulations and auditability
  • Enhanced document searchability and shareability
  • Improved customer service

Cost-Effective

Digital mail can even reduce mail delivery time from a few days to only a few seconds, reducing time spent manually handling incoming mail and documents while increasing the quality of customer service. This makes documents widely available to employees and speeds up correspondence times.

Reduced Delivery Time

Digital mail can even reduce mail delivery time from a few days to only a few seconds, reducing time spent manually handling incoming mail and documents while increasing the quality of customer service. This makes documents widely available to employees and speeds up correspondence times.

Safe and Secure

Digital mail can even reduce mail delivery time from a few days to only a few seconds, reducing time spent manually handling incoming mail and documents while increasing the quality of customer service. This makes documents widely available to employees and speeds up correspondence times.

Succeeding in the Digital Environment

The pandemic has affected all businesses, no matter how big or small, and driven new standards for how businesses operate. Businesses and employees have not only adapted to remote and hybrid working, but now prefer it for the flexibility it provides. The digital age is expanding at full force and we must do our best to not only adapt but to use these opportunities to improve ourselves.

Improving the way documents are transformed from physical documents into digital ones can provide substantial benefits to your company, aside from the changes driven by the pandemic and employee expectations. Changing the way mail and company documents are handled, especially by digital means, will benefit every business by reducing costs and improving organization and efficiency.

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