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Industry

BPO and Service Bureaus

As a business process outsourcing (BPO) provider, you deliver high-quality work while constantly adapting to different customer needs. OPEX provides a variety of solutions for BPOs for many applications, from Federal Agency Digital Guidelines Initiative (FADGI) capable scanning to mail and parcel management.

CONTACT A SPECIALIST – about BPO and service bureau automation

Companies that use OPEX solutions

  • Sps
  • Ricoh Logo 2005 Neu
  • An Post
  • Iron Mountain Government Solutions

Solutions for the BPO and Service Bureau Industry

Our solutions streamline your workflow and allow you to take on more business with reduced operating costs. With OPEX, you’re gaining new equipment and a long-term partnership dedicated to your business’s growth and success.

Solutions that deliver high-quality results to your customers:

Benefits of Document Automation for BPOs and Service Bureaus

Gears with up arrows

Enhanced Efficiency

Automation streamlines workflows, accelerating processes and boosting overall output.

Automation Systems in the BPO Industry

  • Falcon+®

    Production Document Scanning System

    Achieve high-quality scanning across various media types. This system enables the assignment of different document types to specific bins. Consider the FalconV+ scanner if you need more sort bins.

    Explore System – Falcon+®
  • FalconV+ One-Touch
Scanner

    Falcon+® RED™

    Envelope Opening and Document Imaging System

    Automate the entire document-handling process by combining envelope opening with document scanning. For enhanced sorting capabilities, consider the FalconV+ RED model.

    Explore System – Falcon+® RED™
  • Gemini®

    Right-Speed™ Document Scanner

    Optimize scanning workflows with a highly efficient solution that employs Right-Speed™ technology, allowing your team to adjust scanning speeds as needed.

    Explore System – Gemini®
  • Model 72™

    Automated Mail Opening and Extracting System

    Accelerate your mailroom operations by swiftly opening and extracting mail content with this cutting-edge solution.

    Explore System – Model 72™
  • OMATION®

    Desktop Mail Openers

    Boost productivity with three versatile models. The 606™ model can open 40,000 envelopes per hour, while the 410™ and 210™ models process 24,000 envelopes per hour each.

    Explore System – OMATION®
  • Mail Matrix®

    Mail and Post Sorter

    Enhance mail and parcel management using OPEX’s rapid and efficient sorting system, featuring iBOT® technology and over 1,000 sort bin destinations.

    Explore System – Mail Matrix®
  • OPEX VELO 6150 machine with open tray and touchscreen.

    Velo™ 3120 and Velo™ 6000 Series

    Desktop Production-Class Scanning.

    The Velo 3120 and Velo 6000 Series bring true desktop production scanning to a compact footprint. Powered by InoTec technology, Velo combines continuous-duty hardware, gentle document handling, and high-quality, compliance-ready imaging with archival capability—without sacrificing usability or reliability.

    Explore System – Velo™ 3120 and Velo™ 6000 Series
  • Large industrial Velo 8160 machine with a sleek design and digital display.

    Velo™ 8000

    Maximum Throughput. Minimal Intervention.

    Powered by InoTec technology, Velo 8000 delivers sustained throughput, precise document handling, and high-quality, compliance-ready images with archival capability for large-scale digitization projects.

    Explore System – Velo™ 8000

Consider OPEX for Business Process Automation Solutions

You can feel confident investing in OPEX’s automated systems because of these reasons:

Superior Engineering

OPEX’s thorough engineering process allows us to build transformative systems. Our recognized innovation helps OPEX deliver impactful results to clients.

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Enjoy Peace of Mind With OPEX's BPO Automation Systems

OPEX manufactures reliable automation for the BPO and ServiceBureau industry. Our goal is to meet client expectations and build long-lasting partnerships. OPEX offers various dependable services and prioritizes innovation.

Fill out our online form to learn more or discuss your desired solution.