TruthBy: Mark Stevens, Chief Operating Officer
"The truth is incontrovertible. Malice may attack it, ignorance may deride it,
but in the end, there it is."
-- Winston Churchill
In today’s society we have lost the notion that we should always tell the complete truth. It seems good enough to most people if we simply do not lie. I submit that if we intentionally say something that we know will mislead people, then in essence we are lying. There is a big difference between telling the complete truth and saying something that is technically correct, but would be misleading if taken at face value.
At OPEX, it’s important that we model a culture of truth. There are times when it might seem expedient to mislead someone, but we must resist the temptation. Speaking the truth may in some cases hurt us in the short term, but in the long run it always leads to the best outcome.
Even if the truth costs us an order or causes us to have to make a special trip to see a dissatisfied customer, in the end we can all sleep well at night not worrying about whether we will be caught lying, because lying is not acceptable at OPEX. We simply don’t do business – or life – that way.