Category: Digital Mailroom

From Rocky Road to Superhighway – The Journey Towards Paperless NHS

The road to a paperless NHS has not been a smooth ride to date and the end, it seems, is not yet in sight!

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Digital Mail - A Revolution Interrupted

The post 9/11 era reset our national consciousness in many ways. Our vulnerability revitalized the need to focus our attention on issues of safety and security. From travel restrictions to personal privacy, times were changing, and we began to adjust to the “new normal.”  One change, in particular, sought to capitalize on a new, more secure way of delivering mail. 

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How to Handle A High-Volume of Routine Claims

With an estimated £27 billion being given back to consumers by the banks, and claims management companies equating to around 50% of those claims, taking 30% of people’s cash each time, this is a multi-billion pound industry. It’s so lucrative in fact, those specialist companies can afford to dominate the airwaves and the messaging channels, spending in excess of £2million a month on advertising!

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Digital-at-the-Doorstep: A Law Firm’s Mailroom is the Key to Information Management

In today's increasingly competitive and globalised marketplace, corporate solicitors and law firms face many challenges. Efficiency and cost control are at the forefront of many agendas, making it vital to reduce unnecessary overheads and administrative functions, rationalising real-estate and office space and maximising the number of billable hours for fee-earners whilst improving customer experience.
 

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Posted by Matt Dowis in Business Process Digital Mailroom Permalink

Information Transformation: Creating Process-ready, Digital Output

A versatile document capture platform should provide the tools to capture as much information as possible from the images and records.  It should also provide tools to organize this information in multiple ways, so that it’s as usable as possible in downstream processes.  These tools are only useful in the long run if they are really helping you maximize the power of paper being captured

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Posted by Matt Dowis in Business Process Digital Mailroom Permalink

Changing the Game and the Behavior at Liberty University

When Liberty University in Lynchburg, Virginia began experiencing a high population growth in a short amount of time, a drastic change in mail processing was necessary to keep pace.

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