Dave Stevens 360 Interview 2014

Clear Wind Media:
Our next guest is a recognized global technology leader in document imaging, high speed mail room automation, and material handling. For 40 years, OPEX Corporation has provided performance enhancing workflow solutions and cost effective results to thousands of organizations worldwide with systems installed in financial services, health care, government, nonprofit, and many other markets. Dave Stevens is President and CEO of OPEX, and he joins us on the line to tell us more about the company and its rich history.

Dave, welcome.

Dave Stevens: 
Well, thank you for having me.

CWM: 
Dave, I understand there have been some exciting innovations in the OPEX product line. Could you tell us more?

DS:
Well, there certainly have been. As we find ourselves in this competitive work environment, our customers realize the value of streamlining their work. And our scanners are unique in the marketplace in that they handle a wide variety of media, so this allows our customers to work right out of a file folder and avoid or greatly reduce the amount of prep work they have to do. So when customers have actually studied the amount of time that they put into prep work, they realize that our solution is justified and the operators will become very efficient as a result of it.

Same thing with our Perfect Pick for the material handling world, the high speed goods-to-man picking system. Basically, robots bring inventory to a parts picker and they take that inventory and then ship it out to consumers. Each of these iBOTs have 100% access to the inventory and allow the worker to just concentrate on picking and not walking around the warehouse, which traditionally is about 50% of the time a picker will spend in their activities during the day.

CWM: 
Now you're also celebrating your 40th anniversary this year. Tell us more about that.

DS: 
We are. I'm really excited about that. In 1975, Al and Joanna Stevens purchased OPEX Corporation. During the early years, they really worked to set a firm foundation for company growth. I remember Al saying things like, “the customers are the most important thing. If you can't keep the ones happy that you have, you shouldn't bother looking for more of them.”

Also truth and integrity. For example, our salespeople install the scanners that they sell. And one of the reasons that we did that was so that as salespeople went out to sell the product, they knew that they would have to live up to what they were telling the customer the product would do.

CWM: 
Now looking down the road, how is OPEX facing the changing landscape of the 21st century?

DS:
Well, change is inevitable-- that's for sure. I'm extremely excited about what the future holds. Even as we're talking right now, we have teams of people that are taking the feedback from our customers on areas that their organizations need help in improving the process and we're turning those problems into solutions. And as the business environment becomes even more competitive, customers are going to continue to need solutions that improve their workflow and give them business advantages in this global marketplace.

CWM: 
Well, Dave, it's been a pleasure. Thanks for joining us today.

DS:
Thanks for having me.

CWM: 
Visit them online at www.opex.com.

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